Jeeya Tours and Travels

Privacy Policy

Last updated 11 November 2026. This page covers the JTAT website (jtat.in), the JTAT rider app (Android package in.jtat.rider), and JTAT Chauffeurs (Android package in.jtat.driver).

Who we are

Jeeya Tours and Travels (“JTAT”, “we”) operates chauffeur-car bookings in Mumbai and Maharashtra. Place of business: Maharashtra, India. Contact: admin@jtat.in · +91 84229 28888.

Under India’s Digital Personal Data Protection Act, 2023, JTAT is the Data Fiduciary for personal data described here. The grievance contact is admin@jtat.in.

What we collect

JTAT (rider app and website booking)

Indian mobile number (the account key).
Pickup and drop you type or pick from our lists, plus saved Home/Work/places you store.
Language and appearance preference on the phone.
Referral code, trip history, and quotes for trips you request.
Optional safety contacts, SOS, and trip-share when you use those screens.

The rider app does not read GPS from your phone. Pickup is what you enter or select.

JTAT Chauffeurs

The mobile number registered with JTAT, plus name and vehicle details JTAT already has on file.
Precise location while you are on duty so we can match nearby riders and so the rider can see the car. Location is collected in the foreground. While you stay online, Android shows a persistent notification that location is in use. We do not ask for “Allow all the time” / background-only location.
On-duty status, trip offers you see, and completed-trip records used for the earnings screen.

We do not collect name or email from riders yet. We do not collect gender, date of birth, Aadhaar, PAN, or licence images in the apps today (those rows, where shown, are “not on file”).

Why we use it

Create and sign in to your account with an SMS one-time code.
Quote, dispatch, and complete chauffeur-car trips.
Show the rider the assigned car during an active trip.
Safety tools the rider turns on (SOS, share trip, emergency contacts).
Support when you call or email us about an account or a trip.

SMS one-time codes

When you request a login code we send an SMS to the number you entered. When live SMS is on, that message is sent through MSG91. We store a hashed challenge for a few minutes, not a password. We do not use the OTP vendor for marketing SMS.

Maps

In-app maps use OpenStreetMap tiles in a WebView (Leaflet). Place search may call Nominatim. We do not embed the Google Maps SDK.

Payments

You pay the chauffeur in cash or UPI on the trip. The apps do not collect card numbers, UPI PINs, or a JTAT wallet balance. We do not run an in-app payments gateway.

Who we share with

The matched chauffeur sees the pickup, drop, and contact needed to complete that trip.
The matched rider sees the chauffeur’s live position during that trip.
People you choose if you share a live trip link.
MSG91, only to deliver the login SMS when live mode is on.
Indian law enforcement or a court if we are legally required to.

We do not sell personal data. The apps do not include an advertising SDK or a third-party analytics/crash SDK today.

How long we keep it

Account and trip records stay while the account exists and as needed for disputes, safety, and Indian law. Chauffeur location pings are operational: dispatch drops a chauffeur who has not pinged for about 30 seconds. OTP challenges expire in minutes.

Your rights

You may ask us to access, correct, or erase personal data we hold, or to explain how we use it, by emailing admin@jtat.in or calling +91 84229 28888. In-app account deletion is not live yet — email or call is the path. We will need the mobile number on the account so we do not act on the wrong person.

Children

JTAT and JTAT Chauffeurs are for people 18 or older. We do not knowingly create accounts for children.

Website

jtat.in stores what the booking page needs on your device (for example a login session after you verify OTP). We do not run third-party advertising cookies on these pages.

Changes

We will change the date at the top of this page when the policy changes. Material changes will be posted here before they apply to new data.